Legal Notice

Last updated: 26 August 2026

In plain terms

  • Hippool is sold by BME Consulting, a French company registered in Lyon, France. No trading names hiding anything.
  • We’re not an Australian company, and we don’t pretend to be one. Australian Consumer Law still applies to what we sell you, and we answer to it.
  • Everything below is public and checkable — our company number, our registered office, our share capital. You can verify every line of it on the French companies register.
  • The shop runs on Shopify. They host it; we run it.
  • Everything on this site — words, photos, logo — is ours. Ask before you use it and the answer is usually yes.

1. Who runs this shop

  • Trading name Hippool
  • Legal entity BME Consulting
  • Legal form — Société à responsabilité limitée (SARL) — a French private limited company
  • Share capital — €117,020
  • Registered office — 113 rue Marietton, 69009 Lyon, France
  • Company number (SIREN) — 754 058 410
  • Establishment number (SIRET) — 754 058 410 00038
  • Trade register Lyon Trade and Companies Register (RCS Lyon), registered 8 October 2012
  • EU VAT number FR24754058410
  • Data protection officer — Steven Robert — contact@hippool.com
  • Email — contact@hippool.com — answered within 48 hours, Monday to Friday
  • Website — hippool.com

We’re a French company selling to customers in Australia. We put that on the first line rather than at the bottom of a page nobody reads. It means Australian Consumer Law applies to everything we sell you here — your consumer guarantees are the same as they would be buying from the shop down the road — and it means we answer to the ACCC and to your state or territory’s fair trading office.

What it also means, honestly: we don’t have a shopfront in Australia you can walk into. What we do have is a registered company with a real address, and an email that a person actually reads and answers within 48 hours. They’re above, they’re on a public register, and they work.

2. Where your pool ships from

Delivery times, costs and zones: Shipping & Returns.

3. Who hosts this site

This shop is built on Shopify and hosted on Shopify’s infrastructure.

  • Platform Shopify Inc.
  • What they do Host the shop, store orders and customer records, and provide payment infrastructure

We tell you who holds your order and your details because you should know, and because the answer is a good one. What Shopify does with your information, and what we do with it, is in our Privacy Policy.

4. Trade marks, content and images

Hippool™ is a trade mark of BME Consulting. The name, the logo, the words on this site, the product photography, the illustrations and the page designs are ours (or licensed to us), and they’re protected by copyright.

You may quote us, link to us, share a page, or write about the product — including critically. Please don’t copy our product pages, reuse our images in a listing of your own, or use our name or logo in a way that suggests we endorse you.

Want to use something? Ask: contact@hippool.com. The answer is usually yes.

5. About the information on this site

We work hard to keep prices, specifications, delivery information and availability accurate and up to date. If something is clearly and obviously wrong — a price with a digit missing, a specification that contradicts the product itself — we’ll correct it, and we explain in our Terms of Sale what happens to an order placed against an obvious error. We don’t use that as a way to withdraw a real promotion.

Product images are there to show you what you’re buying.

6. Buying from us

Everything about ordering, prices, delivery, your rights and what happens if something goes wrong lives here:

7. Something wrong with this site?

Broken page, wrong price, something that doesn’t work with your screen reader, a claim you think we can’t back up — tell us: contact@hippool.com. We’d rather you told us than told everyone else.

8. Contact

Email: contact@hippool.com — we answer within 48 hours, Monday to Friday.

Write to us: BME Consulting (Hippool), 113 rue Marietton, 69009 Lyon, France.

Anything about your personal information: Steven Robert — contact@hippool.com. Full detail in our Privacy Policy.

© 2026 BME Consulting. All rights reserved.