Legal Notice

Last updated: 26 August 2026

In plain terms

  • Hippool is sold by BME Consulting, a French company registered in Lyon, France.
  • We’re not a South African company, and we don’t pretend to be one. South African consumer law applies to what we sell you, and we answer to it.
  • The law here requires us to tell you certain things about ourselves before you buy. They’re all below.
  • You have a named person for anything about your personal information — our Information Officer.
  • The shop runs on Shopify. They host it; we run it.

1. Supplier information

  • Full name and legal status BME Consulting, a société à responsabilité limitée (SARL — French private limited company), trading as Hippool
  • Registration number and place of registration SIREN 754 058 410, registered with the Lyon Trade and Companies Register (RCS Lyon), France, on 8 October 2012 · SIRET 754 058 410 00038
  • Share capital — €117,020
  • Physical address — 113 rue Marietton, 69009 Lyon, France
  • Website / email — hippool.com · contact@hippool.com — answered within 48 hours, Monday to Friday
  • EU VAT number FR24754058410

We’re a French company selling to customers in South Africa. We say it plainly. South African consumer law — the Consumer Protection Act and the Electronic Communications and Transactions Act — applies to what we sell you here, and we answer to it.

The rest of what the law requires us to make available is on this site and linked from here: a description of the goods and their main characteristics (product pages) · the full price including transport and taxes (Terms of Sale) · how to pay (Terms) · these terms and the guarantees that apply (Terms and Warranty) · dispatch and delivery times, and our return, exchange and refund policy (Shipping & Returns) · how you can access and keep a record of your transaction (your order confirmation email, which you can save or print) · our security and privacy procedures (Privacy Policy · Cookie Policy) · your right to cancel within fourteen days (Terms of Sale §7).

2. Your personal information — who to contact

  • Information Officer — Steven Robert
  • Contact — contact@hippool.com · BME Consulting, 113 rue Marietton, 69009 Lyon, France

Your information is also protected by European data protection law, because the company that handles it is established in France. That gives you a second, independent set of rights and a second regulator you can go to. Everything about what we collect, why, where it goes and what you can ask us to do about it: Privacy Policy.

3. Who hosts this site

  • Platform Shopify Inc.
  • What they do Host the shop, store orders and customer records, and provide payment infrastructure

What Shopify does with your information, and what we do with it, is in our Privacy Policy.

4. Trade marks, content and images

Hippool™ is a trade mark of BME Consulting. The name, the logo, the words, the images and the page designs on this site are ours or licensed to us.

You may quote us, link to us, and write about the product, including critically. Please don’t copy our product pages, reuse our images in your own listings, or use our name or logo in a way that suggests we endorse you.

To ask: contact@hippool.com.

5. About the information on this site

We keep prices, specifications, delivery information and availability accurate. If something is clearly and obviously wrong, we correct it — and our Terms of Sale explain what happens to an order placed against an obvious error.

6. Buying from us

7. If we can’t sort something out

Talk to us first — contact@hippool.com, and we come back to you within 48 hours (Monday to Friday).

If we can’t resolve it together, you can refer the matter to the National Consumer Commission, or to the Consumer Goods and Services Ombud

For anything about your personal information, you can complain to the Information Regulator (South Africa), or — because we’re established in France — to the French data protection authority, the CNIL. Contact details for both are in our Privacy Policy.

8. Contact

Email: contact@hippool.com — we answer within 48 hours, Monday to Friday.

Write to us: BME Consulting (Hippool), 113 rue Marietton, 69009 Lyon, France.

Anything about your personal information: our Information Officer, Steven Robert — contact@hippool.com. Full detail in our Privacy Policy.

© 2026 BME Consulting. All rights reserved.